New Nails
3695 Cascade Rd, Suite L, Atlanta, Georgia, 30331
Customers are deeply frustrated by the inconsistent service and aggressive upselling at this salon. While a few specific technicians receive praise for their skill, many report rude behavior, language barriers, and poor hygiene practices. Pricing transparency is a major pain point, with many feeling overcharged for basic services. The overall vibe is described as a 'chop shop' that prioritizes speed over quality. Most reviewers warn others to stay away due to the lack of professionalism.
We analyze 79 public reviews for New Nails using our data models and filter out spam to highlight only authentic feedback.
If you must visit, request a specific technician by name who has positive reviews, as the quality varies wildly between staff members.
✓ What Works Well
- Some individual technicians are highly skilled
- Convenient location for some residents
- Occasional quick service
✗ Areas to Improve
- Rude and dismissive staff behavior
- Lack of pricing transparency and aggressive upselling
- Poor hygiene and sanitation concerns
- Why are the prices higher than what is listed on the menu?
- Are the tools sanitized between clients?
- Why is the staff so dismissive when I ask for a specific style?
The service is rushed and lacks attention to detail.
Staff often speak in their native language, making customers feel uncomfortable.
Many report painful experiences and even bleeding during services.
- Category Personal Care
- Neighborhood Cascade
- City Atlanta
- State Georgia
- Postcode 30331
- Country United States
