New Smiles Dental Family and Cosmetic Dentistry
450 Garrisonville Rd, #201, Stafford, Virginia, 22554
New Smiles Dental is generally appreciated for its friendly staff and efficient care, with many patients highlighting the compassion shown by the dentists. However, there are recurring complaints about administrative issues, including billing errors, scheduling confusion, and aggressive upselling. While the clinical work is often praised, the administrative side can be a source of significant frustration.
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✓ What Works Well
- Friendly and compassionate staff
- Efficient care
- Good for emergency visits
✗ Areas to Improve
- Billing and insurance errors
- Aggressive upselling
- Scheduling confusion
- Why is the billing so confusing?
- Do they push unnecessary procedures?
Great clinical care, but the admin side is a mess.
They try to upsell everything.
Friendly staff, but billing is a nightmare.
- Category Health & Medical
- City Stafford
- State Virginia
- Postcode 22554
- Country United States
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