Personal Care · Hair Salon
New Trend
4559 Kirkwood Hwy, Wilmington, Delaware, 19808
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Updated: 18 May 2026
Authenticity Score: 70/100
About
New Trend is a salon with a very mixed reputation. While many clients have been going there for years and love their stylists, there are some very strong negative reviews regarding customer service, pricing, and the owner's response to complaints. It seems like a place where you might have a great experience, but if something goes wrong, it might not be handled well.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for New Trend using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
70/100
Staff Behavior
50/100
Pro Tip
Be very clear about what you want and don't be afraid to ask for a different stylist if you're not happy.
Pros & Cons
✓ What Works Well
- Loyal client base
- Some talented stylists
- Convenient location
✗ Areas to Improve
- Poor customer service
- Inconsistent quality
- Defensive management
Frequently Asked Questions
- Do they do color?
- Is it worth the price?
- Who is the best stylist?
User Feedback
Great stylists
Poor management
Hit or miss
Quick Info
- Category Personal Care
- Neighborhood Wilmington
- City Wilmington
- State Delaware
- Postcode 19808
- Country United States
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