New Windsor Dental Affiliated with The Smilist Dental
375 Windsor Hwy, # 400, New Windsor, New York, 12553
New Windsor Dental (The Smilist) has a highly polarized reputation. Many patients praise the clinical staff for their kindness, professionalism, and ability to handle dental anxiety. However, there is a significant volume of negative feedback regarding administrative management, billing transparency, and communication issues. Patients often feel that the practice is overly focused on revenue, which can overshadow the quality of the clinical care provided.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and appointment status directly with the office a few days before your visit.
✓ What Works Well
- Compassionate and anxiety-friendly
- Professional clinical staff
- Modern facility
✗ Areas to Improve
- Billing and insurance transparency
- Administrative communication issues
- Perceived revenue-focused model
- Why am I being billed for this?
- Is this office in-network?
Clinical staff is great, but the front office is a mess.
Billing is a nightmare, definitely check your statements.
Great clinical care, but the administrative side needs help.
- Category Health & Medical
- City New Windsor
- State New York
- Postcode 12553
- Country United States
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