New Windsor Pediatrics and Family Care
Health & Medical · Pediatrics & Family Care

New Windsor Pediatrics and Family Care

448 Temple Hill Rd, New Windsor, New York, 12553

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

This practice is highly valued for its pediatric care, with many parents praising the doctors' patience and the office's welcoming environment. However, there is a recurring theme of frustration regarding the front desk staff, who are often described as rude or dismissive. While the medical care is generally seen as top-tier, the administrative experience can be a significant drawback.

Review Summary
20
Most Relevant
13
Newest
20
Highest
19
Lowest
Total Reviews Analyzed: 72
Performance Scores
Medical Expertise 85/100
Admin Efficiency 50/100
Pro Tip

If you have trouble reaching the office, try using their text-based scheduling if available, as it often bypasses the phone lines.

Pediatric Care
Staff Professionalism
Pros & Cons

✓ What Works Well

  • Excellent pediatric care
  • Clean and welcoming office
  • Flexible scheduling and walk-ins

✗ Areas to Improve

  • Rude or dismissive front desk staff
  • Long hold times on the phone
  • Inconsistent follow-up on test results
Frequently Asked Questions
  • Why is it so hard to get someone on the phone?
  • Are they accepting new patients?
User Feedback

Doctors are great, but the front desk needs training

Love the flexibility of walk-ins

Great care, but communication is lacking

Location Details
Street: 448 Temple Hill Rd
Neighborhood: New Windsor
City: New Windsor
State: New York
Postcode: 12553
Country: United States
Location
448 Temple Hill Rd, New Windsor, NY 12553
Quick Info
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