448 Temple Hill Rd, New Windsor, New York, 12553
This practice is highly valued for its pediatric care, with many parents praising the doctors' patience and the office's welcoming environment. However, there is a recurring theme of frustration regarding the front desk staff, who are often described as rude or dismissive. While the medical care is generally seen as top-tier, the administrative experience can be a significant drawback.
If you have trouble reaching the office, try using their text-based scheduling if available, as it often bypasses the phone lines.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front desk needs training
Love the flexibility of walk-ins
Great care, but communication is lacking