2118 S Queen St, York, Pennsylvania, 17403
New York Beauty Supply has a massive selection, which is its biggest draw. However, the customer service is a major point of contention. Many shoppers feel followed, watched, or treated with suspicion, which creates an uncomfortable environment. While some find the staff helpful, the overall vibe is often described as unfriendly and sometimes discriminatory.
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✓ What Works Well
✗ Areas to Improve
Great selection, but the service makes me not want to return.
I felt like a criminal just browsing.
Good products, but the staff needs training.