1101 Pelham Pkwy N, Bronx, New York, 10469
This eye surgery center receives very mixed reviews. Many patients praise the clinical care and the professionalism of the doctors and nurses. However, there are widespread complaints about extremely long wait times, overbooking, and poor administrative communication. It is a high-volume facility, which seems to impact the patient experience. Patients should be prepared for a long day and potential administrative frustrations.
Clear your entire day for your appointment; the wait times are notoriously long due to high patient volume.
✓ What Works Well
✗ Areas to Improve
Clinical care is excellent
Administrative process is frustrating
Staff can be hit or miss