New York Spine Institute
Health & Medical · Spine Institute

New York Spine Institute

761 Merrick Ave, Westbury, New York, 11590

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

The New York Spine Institute is a large, high-volume practice with a mix of glowing clinical reviews and significant administrative complaints. Patients love the doctors and the physical therapy team, but many report long wait times, poor phone communication, and billing issues. It is a place where the medical care is excellent, but the 'front-end' experience can be stressful.

Review Summary
20
Most Relevant
11
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 71
Performance Scores
Medical Expertise 94/100
Admin Efficiency 55/100
Pro Tip

Try to schedule appointments for early morning to avoid the cumulative wait times that build up throughout the day.

Comprehensive spine care
On-site diagnostics
Pros & Cons

✓ What Works Well

  • Excellent surgeons
  • On-site physical therapy
  • Comprehensive care

✗ Areas to Improve

  • Long wait times
  • Poor phone responsiveness
  • Billing/insurance confusion
Frequently Asked Questions
  • Why is the wait so long?
  • How do I get my disability papers signed?
User Feedback

The doctors are great, but the office staff needs a total overhaul.

I love the physical therapists; they are the best.

It's a high-volume place, so expect to wait.

Location Details
Street: 761 Merrick Ave
Neighborhood: Westbury
City: Westbury
State: New York
Postcode: 11590
Country: United States
Location
761 Merrick Ave, Westbury, NY 11590
Quick Info
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