500 W Main St, Suite 116, Babylon, New York, 11702
Patients generally praise the medical staff for their compassion and effective pain management. However, the administrative side is a major pain point. Many report long hold times and difficulty reaching the office by phone. While the doctors are often described as life-savers, the front-end communication issues leave many feeling frustrated.
If you need an appointment, try showing up in person or using their portal, as the phone lines are notoriously unreliable.
✓ What Works Well
✗ Areas to Improve
The medical care is spot on, but the admin team needs a serious upgrade.
Dr. Johnson and Barbara are amazing.
Don't bother calling, you'll be on hold forever.