Health & Medical · Pain Management

New York Spine & Wellness Center

5417 W Genesee St, #1, Camillus, New York, 13031

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

This center is a highly polarizing facility. Many patients find the medical providers to be knowledgeable and helpful, with some reporting life-changing pain relief. However, there is a significant volume of negative feedback regarding administrative incompetence, long wait times, poor communication, and a perceived focus on profit over patient care. It is a place where the clinical experience varies wildly depending on the provider and the patient's specific needs.

Review Summary
20
Most Relevant
15
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 75
Performance Scores
Medical Expertise 75/100
Admin Efficiency 35/100
Pro Tip

If you have a specific provider you trust, stick with them, but be prepared to advocate for yourself regarding administrative issues.

Comprehensive pain management
Physical therapy integration
Pros & Cons

✓ What Works Well

  • Knowledgeable and helpful providers
  • Effective treatment options for some
  • Professional facility environment

✗ Areas to Improve

  • Poor administrative communication
  • Long wait times
  • Perceived focus on profit over patient care
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Are your treatment plans transparent?
User Feedback

They saved my life, but the admin is a mess.

Felt like an assembly line.

Great doctors, but the office is poorly run.

Location Details
Street: 5417 W Genesee St, #1
City: Camillus
State: New York
Postcode: 13031
Country: United States
Location
5417 W Genesee St #1, Camillus, NY 13031
Quick Info
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