741 Broadway, Newark, New Jersey, 07104
This center is a vital resource but struggles with severe administrative issues. Patients frequently report long wait times, difficulty reaching staff by phone, and disorganized scheduling. While many patients appreciate the doctors and nurses, the overall experience is often marred by poor front-desk service and overbooking.
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Bring a book and plenty of patience; the clinical care is worth it, but the wait is legendary.
✓ What Works Well
✗ Areas to Improve
Doctors are great, admin is not
Expect to wait for hours
Staff needs better training