Newberry Vision Center
1716 W Virginia St, McKinney, Texas, 75069
Patients generally appreciate the thoroughness of the eye exams and the professionalism of the doctors. However, there is a recurring theme of dissatisfaction with the front desk staff, with several reports of unfriendly service and poor communication regarding appointments and billing.
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✓ What Works Well
- Thorough eye exams
- Professional doctors
- Clean, modern facility
✗ Areas to Improve
- Unfriendly front desk staff
- Billing transparency issues
- Long wait times
- Is the retinal scan mandatory?
- Do they accept my vision plan?
Doctors are great, but the front desk needs training.
Very thorough exam, felt well taken care of.
Billing was confusing and felt like a nickel-and-dime situation.
- Category Health & Medical
- City McKinney
- State Texas
- Postcode 75069
- Country United States
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