31 S Plank Rd, Newburgh, New York, 12550
Newburgh Dental Group is a high-volume practice with very polarized reviews. While some patients praise Dr. Alex for his skill and kindness, many others report significant issues with front desk rudeness, scheduling errors, and billing transparency. The practice has faced criticism for its customer service and communication, leading to a decline in patient trust for some.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, call early and be persistent; the front desk can be difficult to reach.
✓ What Works Well
✗ Areas to Improve
Dr. Alex is great, but the admin is a nightmare.
They don't value patient time.
Billing is very confusing.