11190 Warner Ave, Suite 110, Fountain Valley, California, 92708
Patients have mixed feelings about Newhope Imaging Center. While many appreciate the professional and kind technicians who help calm nerves, others report significant issues with the billing department and phone accessibility. Wait times can be long, and some feel the facility policies are cold. It is a hit-or-miss experience depending on the specific staff member and service needed.
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If you have billing questions, go in person rather than calling, as phone support is notoriously unresponsive.
✓ What Works Well
✗ Areas to Improve
The tech was sweet, but the billing is a nightmare.
Plan for a long wait, but the scan was done well.
They never answer the phone.