Newport Avenue Optometry
4822 Newport Ave, San Diego, California, 92107
Newport Avenue Optometry is a staple in the Ocean Beach community, known for its friendly, local feel and long-term staff. Many patients appreciate the thorough exams and the helpfulness of the optical team. However, there are recent complaints regarding billing errors, long wait times for glasses, and a perceived decline in customer service quality.
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Always double-check your insurance billing before leaving the office to avoid surprise charges later.
✓ What Works Well
- Friendly local atmosphere
- Thorough eye exams
- Helpful optical staff
✗ Areas to Improve
- Billing errors
- Long wait times for glasses
- Inconsistent customer service
- Do you do same-day glasses?
- How long is the wait for an appointment?
- Can you fix my frames?
Great local shop, been going for years.
Billing was a nightmare, they didn't take accountability.
The staff is usually great, but recent visits have been hit or miss.
- Category Health & Medical
- City San Diego
- State California
- Postcode 92107
- Country United States
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