Health & Medical · Pediatrician

Newport Children's Medical Group

1640 Newport Blvd, Suite 210, Costa Mesa, California, 92627

Google Maps Updated: 13 May 2026
Authenticity Score: 79/100
About

Newport Children's Medical Group in Costa Mesa has a very mixed reputation. While many parents love the doctors, particularly Dr. Shepherd and Dr. Harris, there is widespread frustration with the front desk staff, long wait times, and perceived lack of empathy in administrative interactions.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
19
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 40/100
Pro Tip

Check in online before your appointment to potentially save time, but expect administrative challenges.

Strong doctor team
High administrative friction
Pros & Cons

✓ What Works Well

  • Great doctors
  • Knowledgeable care
  • Convenient location

✗ Areas to Improve

  • Unprofessional front desk
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • How do I reach the office?
  • Are they accepting new patients?
User Feedback

Doctors are great, staff is terrible.

Wait times are a joke.

They don't respect your time.

Location Details
Street: 1640 Newport Blvd, Suite 210
Neighborhood: Costa Mesa
City: Costa Mesa
State: California
Postcode: 92627
Country: United States
Location
1640 Newport Blvd Suite 210, Costa Mesa, CA 92627
Quick Info
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