Newport Family Medicine
520 Superior Ave, Suite 360, Newport Beach, California, 92663
Patients are split down the middle here. Many love the individual doctors and PAs for their bedside manner and thoroughness. However, the front office staff is a major pain point, often described as rude or unhelpful. Billing issues and appointment scheduling are frequent complaints that sour the experience for long-term patients.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request to speak with a specific PA directly if you have trouble with the front desk.
✓ What Works Well
- Exceptional medical care from PAs and doctors
- Thorough and holistic approach
- Easy to get appointments with specific providers
✗ Areas to Improve
- Rude and dismissive front office staff
- Billing transparency issues
- Difficult to reach by phone
- Why do I need two appointments for a physical?
- Why was I billed for a phone call?
Doctors are spot on, but the admin team is a headache.
Great care, but the billing is a total mystery.
Used to be amazing, but management has really slipped.
- Category Health & Medical
- City Newport Beach
- State California
- Postcode 92663
- Country United States
readers daily.