2000 Washington St, Suite 768, Newton, Massachusetts, 02462
Newton-Wellesley Obstetrics & Gynecology is a large practice with a wide range of experiences. Many patients praise the clinical care provided by doctors like Dr. Catlin and Dr. Erisson, noting their compassion and expertise. However, there are significant and recurring complaints about administrative issues, including long wait times, difficulty reaching the office by phone, and poor communication. Some patients feel the practice has become too large and impersonal.
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If you have urgent concerns, try to use the patient portal or ask for a nurse callback rather than waiting on the phone.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the admin side is a nightmare.
They really know their stuff, but the service is frustrating.
I've had enough of the poor communication.