Health & Medical · Behavioral Health

NewYork-Presbyterian Westchester Behavioral Health

21 Bloomingdale Rd, White Plains, New York, 10605

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Reviews for this facility are highly polarized. Some patients and families report life-saving care, praising the educated doctors and clean, modern facilities. Conversely, many others describe traumatic experiences, citing poor staff communication, perceived lack of dignity, and issues with medication management. The facility's reputation is significantly impacted by these conflicting accounts of patient care.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 70/100
Admin Efficiency 50/100
Pro Tip

Families often find that proactive communication with social workers is key to navigating the care process here.

Modern infrastructure
High-stress environment
Pros & Cons

✓ What Works Well

  • Educated medical team
  • Clean and modern facility
  • Effective for some specific conditions

✗ Areas to Improve

  • Reports of poor staff attitude
  • Concerns about patient rights and dignity
  • Inconsistent communication with families
Frequently Asked Questions
  • What are the visitation policies?
  • How is the quality of care for eating disorders?
User Feedback

They saved my life.

The staff treated me like a criminal.

The facility is beautiful but the care is inconsistent.

Location Details
Street: 21 Bloomingdale Rd
Neighborhood: White Plains
City: White Plains
State: New York
Postcode: 10605
Country: United States
Location
21 Bloomingdale Rd, White Plains, NY 10605
Quick Info
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