NewYork-Presbyterian Westchester
55 Palmer Ave, Bronxville, New York, 10708
This hospital is extremely polarizing. Some patients report life-saving, compassionate care from dedicated staff, while a significant number of others describe a nightmare experience, citing long wait times, rude and dismissive staff, poor hygiene, and administrative incompetence. It is a facility where the quality of care seems to depend heavily on the specific department and the individual staff members on duty.
We analyze 78 public reviews for NewYork-Presbyterian Westchester using our data models and filter out spam to highlight only authentic feedback.
If you have a serious emergency, consider other nearby hospitals if possible, as the ER wait times here are frequently reported as excessive.
✓ What Works Well
- Some staff are incredibly kind and professional
- Good surgical outcomes for some
- Modern outpatient facilities
✗ Areas to Improve
- Extremely long wait times in the ER
- Rude and dismissive staff
- Poor hygiene and administrative oversight
- Why is the wait time so long?
- How do I file a complaint?
- Are visitors allowed in the ER?
The ER is a nightmare, but the cancer ward is great.
I felt dehumanized and neglected.
The staff is either amazing or completely incompetent.
- Category Health & Medical
- Neighborhood Bronxville
- City Bronxville
- State New York
- Postcode 10708
- Country United States
