8150 Mt Holly-Huntersville Rd, Charlotte, North Carolina, 28216
This practice is highly polarized. Many patients praise Dr. Rogers for his skill, kindness, and ability to make them feel comfortable, especially those with dental anxiety. However, there are frequent and serious complaints about the front desk and billing department, with reports of rude, dismissive, and unprofessional behavior. While the clinical care is often rated highly, the administrative issues are a major pain point for many patients.
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✓ What Works Well
✗ Areas to Improve
Dr. Rogers is amazing, but the front desk is a nightmare.
They made me feel comfortable, but the billing is a mess.
Great clinical work, but I won't return due to the staff.