2084 Central Plaza, Suite 102, New Braunfels, Texas, 78130
This office is a hit for its welcoming, family-like atmosphere and the presence of their office dog, Winston. Most patients love the clear communication and the fun, relaxed vibe. However, there is some friction regarding billing transparency and rigid policies on late arrivals. While the clinical results are generally praised, the administrative side occasionally leaves some families feeling frustrated.
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✓ What Works Well
✗ Areas to Improve
The office dog is a total game changer for nervous kids.
Billing can be a bit of a headache if you don't ask questions early.
Dr. Smith is super down to earth and easy to talk to.