Next Level Orthodontics
Health & Medical · Orthodontics

Next Level Orthodontics

2084 Central Plaza, Suite 102, New Braunfels, Texas, 78130

Google Maps Updated: 14 May 2026
Authenticity Score: 79/100
About

This office is a hit for its welcoming, family-like atmosphere and the presence of their office dog, Winston. Most patients love the clear communication and the fun, relaxed vibe. However, there is some friction regarding billing transparency and rigid policies on late arrivals. While the clinical results are generally praised, the administrative side occasionally leaves some families feeling frustrated.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
16
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 65/100
Pro Tip

Confirm all costs, including retainers, in writing before signing your contract.

Office dog on-site
Flexible payment plans
Pros & Cons

✓ What Works Well

  • Relaxed, fun office environment
  • Clear and helpful treatment coordinators
  • Great results for braces and aligners

✗ Areas to Improve

  • Strict late arrival policies
  • Billing disputes with office management
  • Occasional lack of transparency on extra costs
Frequently Asked Questions
  • Are there hidden fees for retainers?
  • How flexible is the scheduling for busy families?
User Feedback

The office dog is a total game changer for nervous kids.

Billing can be a bit of a headache if you don't ask questions early.

Dr. Smith is super down to earth and easy to talk to.

Location Details
Street: 2084 Central Plaza, Suite 102
Neighborhood: Central Plaza
State: Texas
Postcode: 78130
Country: United States
Location
2084 Central Plaza Suite 102, New Braunfels, TX 78130
Quick Info
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