784 Wall St, Suite C, O'Fallon, Illinois, 62269
Dr. Thouvenot is generally well-regarded for his clinical skills and ability to provide quick relief for common foot issues. Many patients appreciate his down-to-earth personality and efficient treatment plans. However, there is a recurring theme of frustration regarding billing transparency and administrative policies, which has led to some negative experiences for patients expecting clearer communication.
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Clarify all out-of-pocket costs and insurance coverage for orthotics before the procedure.
✓ What Works Well
✗ Areas to Improve
Dr. T is great at explaining options.
Billing department can be difficult.
Great for ingrown toenail removal.