Health & Medical · Podiatry

Next Step Foot & Ankle Centers

784 Wall St, Suite C, O'Fallon, Illinois, 62269

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Dr. Thouvenot is generally well-regarded for his clinical skills and ability to provide quick relief for common foot issues. Many patients appreciate his down-to-earth personality and efficient treatment plans. However, there is a recurring theme of frustration regarding billing transparency and administrative policies, which has led to some negative experiences for patients expecting clearer communication.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
16
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 60/100
Pro Tip

Clarify all out-of-pocket costs and insurance coverage for orthotics before the procedure.

Same-day appointments
In-office orthotics
Pros & Cons

✓ What Works Well

  • Effective and quick treatment
  • Friendly and down-to-earth doctor
  • Clean and professional office

✗ Areas to Improve

  • Billing transparency issues
  • Strict cancellation policies
  • Occasional long wait times
Frequently Asked Questions
  • Does insurance cover custom orthotics?
  • What is the cancellation policy?
User Feedback

Dr. T is great at explaining options.

Billing department can be difficult.

Great for ingrown toenail removal.

Location Details
Street: 784 Wall St, Suite C
City: O'Fallon
State: Illinois
Postcode: 62269
Country: United States
Location
784 Wall St Suite C, O'Fallon, IL 62269
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.