Ngoc Phung - State Farm Insurance Agent
4702 W 1st St, Suite D, Santa Ana, California, 92703
Customers generally have a positive experience, praising the helpful and professional staff. Many highlight the ease of setting up policies and the responsiveness of the agents. While there are a few complaints about rate increases and communication issues, the majority of feedback is very favorable, with many clients recommending the office for its personalized service.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask your agent for a regular policy check-up to ensure your coverage still meets your needs.
✓ What Works Well
- Helpful and professional staff
- Easy policy setup
- Responsive service
✗ Areas to Improve
- Rate increases
- Occasional communication gaps
- How do I update my policy?
- Can you help with commercial insurance?
Great customer service
Very patient and knowledgeable
Highly recommended
- Category Professional Services
- City Santa Ana
- State California
- Postcode 92703
- Country United States
readers daily.