621 10th St, Niagara Falls, New York, 14301
Niagara Falls Memorial Medical Center has a very polarized reputation. While some patients report life-saving care and compassionate nursing, a significant number of reviews highlight severe issues with wait times, rude staff, billing errors, and poor communication. The emergency room, in particular, is a frequent source of complaints. It appears to be a facility where the quality of care can vary drastically depending on the department and the specific staff on duty.
If you have a choice, consider other regional hospitals for non-emergency care due to the inconsistent service levels.
✓ What Works Well
✗ Areas to Improve
They saved my life.
Worst hospital experience ever.
Staff is overwhelmed and rude.