Niagara Falls Urgent Care - SOM Medical
3117 Military Rd, Suite 2, Niagara Falls, New York, 14304
Niagara Falls Urgent Care - SOM Medical is another facility with a highly polarized reputation. While some patients have had positive experiences with specific doctors who are compassionate and thorough, many others report significant issues with administrative staff, billing transparency, and long wait times. The facility is often criticized for its lack of professionalism and poor communication, leading to a high level of patient dissatisfaction.
Always verify your insurance coverage and billing details before your visit.
✓ What Works Well
- Some compassionate and thorough doctors
- Convenient location
- Some staff are friendly
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance transparency issues
- Long wait times and unprofessional staff
- Why is my bill so high?
- Why can't I get a call back?
The doctors are okay, but the office is a mess.
I felt like I was treated like cattle.
Great care, but the administrative side is frustrating.
- Category Health & Medical
- City Niagara Falls
- State New York
- Postcode 14304
- Country United States
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