Niagara Primary Care - SOM Medical
Health & Medical · Primary Care

Niagara Primary Care - SOM Medical

3117 Military Rd, #2, Niagara Falls, New York, 14304

Google Maps Updated: 13 May 2026
Authenticity Score: 55/100
About

Niagara Primary Care has a very mixed reputation. While some patients have had positive experiences with specific providers, there are numerous reports of poor communication, difficulty reaching the office by phone, and issues with prescription refills. The administrative staff is frequently described as rude or unhelpful. It is a practice where the quality of care can be inconsistent, and administrative hurdles are a common source of frustration.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 60/100
Admin Efficiency 25/100
Pro Tip

If you have trouble reaching them by phone, try using the patient portal or visiting in person.

Inconsistent care quality
Poor communication
Pros & Cons

✓ What Works Well

  • Some caring providers
  • Quick appointments for some
  • Professional clinical staff

✗ Areas to Improve

  • Poor phone responsiveness
  • Rude administrative staff
  • Inconsistent prescription refills
Frequently Asked Questions
  • Why can't I reach anyone on the phone?
  • Are the providers consistent?
User Feedback

Great care from specific doctors.

Impossible to get an appointment.

Staff is often dismissive.

Location Details
Street: 3117 Military Rd, #2
Neighborhood: Niagara Falls
City: Niagara Falls
State: New York
Postcode: 14304
Country: United States
Location
3117 Military Rd #2, Niagara Falls, NY 14304
Quick Info
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