Nicholas Gerken, MD
1139 E Sonterra Blvd, Suite 401, San Antonio, Texas, 78258
Dr. Gerken is widely considered a top-tier orthopedic surgeon who truly connects with his patients. While the surgical outcomes are consistently praised, the office wait times are a major point of contention. Patients generally feel the quality of care is worth the long wait, but the administrative side could definitely use some improvement.
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Plan for a long visit; bring work or a book to the waiting room.
✓ What Works Well
- Exceptional surgeon
- Great bedside manner
- Clear explanations
✗ Areas to Improve
- Very long wait times
- Unresponsive staff
- Billing issues
- Why is the wait so long?
- How do I get a callback?
He's worth the wait, but bring a book.
Amazing surgeon, but the office staff is a bit of a mess.
He saved my leg, I'm forever grateful.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78258
- Country United States
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