Nick Battilana - State Farm Insurance Agent
1440 Rockside Rd, Suite 216a, Parma, Ohio, 44134
This agency has a very polarized reputation. Many clients love the responsiveness and helpfulness of the team, especially Travis and Kelsey. However, there are some very strong complaints about unprofessionalism and poor communication, particularly when dealing with Nick directly. It seems like a great place if you work with the right staff, but proceed with caution if you have complex issues.
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If you have a complex issue, try to work with Travis or Kelsey instead of the agent directly.
✓ What Works Well
- Responsive and helpful staff
- Competitive rates
- Easy to work with
✗ Areas to Improve
- Unprofessional management
- Poor communication
- Billing errors
- How do I get a quote?
- Can you explain my policy?
- Do you offer renters insurance?
Travis is awesome
Kelsey is very helpful
Mixed experiences with Nick
- Category Financial Services
- City Parma
- State Ohio
- Postcode 44134
- Country United States
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