Nick Shelly - State Farm Insurance Agent
Financial Services · Insurance Agency

Nick Shelly - State Farm Insurance Agent

3685 Leaphart Rd, STE C, West Columbia, South Carolina, 29169

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

The agency is highly regarded for its friendly and helpful staff, with agents like Sylvia and Alex frequently mentioned for their professionalism and ability to save clients money. Clients appreciate the personalized service and the effort to explain coverage options. While there are isolated complaints about billing issues and communication, the overall sentiment is very positive.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
16
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 88/100
Staff Helpfulness 92/100
Pro Tip

Ask for a policy review to ensure you are getting all available discounts.

High client satisfaction
Strong local reputation
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Effective at saving clients money
  • Personalized service

✗ Areas to Improve

  • Billing issues
  • Occasional communication gaps
  • Some dissatisfaction with corporate policies
Frequently Asked Questions
  • How can I bundle my home and auto insurance?
  • Why did my premium change?
User Feedback

Sylvia and Alex are fantastic

Feels like family

Great service, but insurance costs are rising

Location Details
Street: 3685 Leaphart Rd, STE C
Postcode: 29169
Country: United States
Location
3685 Leaphart Rd STE C, West Columbia, SC 29169
Quick Info
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