Nicklaus Children's West Kendall Outpatient Center
Health & Medical · Pediatric Urgent Care

Nicklaus Children's West Kendall Outpatient Center

13400 SW 120th St, Suites 100, Miami, Florida, 33186

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This center has a very polarized reputation. While some parents appreciate the medical care and the convenience of the location, many others report significant issues with administrative staff, including poor communication, long wait times, and rude behavior, leading to a very frustrating experience for many.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 25/100
Pro Tip

Be prepared for long waits; bring plenty of entertainment for your children.

Pediatric Urgent Care
On-site Labs
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some very caring providers
  • Effective medical care

✗ Areas to Improve

  • Extremely long wait times
  • Rude and unprofessional staff
  • Poor administrative communication
Frequently Asked Questions
  • Why are the wait times so long?
  • How can I reach someone by phone?
User Feedback

Great doctor, but the staff is a headache.

I waited 3 hours to be seen.

They really care about my children.

Location Details
Street: 13400 SW 120th St, Suites 100
Neighborhood: Kendall
City: Miami
State: Florida
Postcode: 33186
Country: United States
Location
13400 SW 120th St Suites 100, Miami, FL 33186
Quick Info
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