Financial Services · State Farm Insurance Agent

Nicole Billings-Turner - State Farm Insurance Agent

1950 Riverside Pkwy e, Lawrenceville, Georgia, 30043

Google Maps Updated: 14 May 2026
Authenticity Score: 86/100
About

This agency receives mixed feedback. Many clients praise the staff for being professional, knowledgeable, and genuinely helpful, often highlighting the ease of the insurance process and the personalized care they receive. However, there are several concerning reports regarding poor communication, billing errors, and a lack of responsiveness from the agent. While many have had positive experiences, these recurring issues with management and responsiveness have led to significant frustration for some clients. Potential clients should be aware of these conflicting experiences.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
17
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 80/100
Staff Helpfulness 84/100
Pro Tip

Always keep detailed records of all interactions and policy changes to ensure clarity and accountability.

Competitive pricing
Efficient quote process
Pros & Cons

✓ What Works Well

  • Professional and knowledgeable staff
  • Easy and stress-free insurance process
  • Personalized customer service

✗ Areas to Improve

  • Reports of poor communication and responsiveness
  • Concerns about billing errors and policy management
  • Mixed experiences with management
Frequently Asked Questions
  • How can I get a quote for my auto and home insurance?
  • Why did my policy rate change?
User Feedback

The staff made the transition very easy.

I'm very happy with the service and the rates.

There are serious concerns about the agent's responsiveness.

Location Details
Street: 1950 Riverside Pkwy e
Neighborhood: Lawrenceville
State: Georgia
Postcode: 30043
Country: United States
Location
1950 Riverside Pkwy e, Lawrenceville, GA 30043
Quick Info
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