Personal Care · Nail Salon
Nikki Nails
1796 Monroe Ave, Rochester, New York, 14618
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Updated: 18 May 2026
Authenticity Score: 75/100
About
Clients often rave about Amy's talent for intricate nail designs and her friendly demeanor. However, the salon faces significant criticism regarding customer service consistency and recent reports of unprofessional behavior. While many find it a great spot for affordable, high-quality nails, others warn of rushed work and poor communication.
Our Review Process
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Most Relevant
17
Newest
20
Highest rating
16
Lowest rating
We analyze 73 public reviews for Nikki Nails using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
70/100
Staff Behavior
65/100
Pro Tip
Always request Amy by name to ensure the best quality work.
Appointment recommended
Cash preferred
Pros & Cons
✓ What Works Well
- Excellent nail art designs
- Affordable pricing
- Relaxing massage chairs
✗ Areas to Improve
- Inconsistent service quality
- Reports of rude staff
- Long wait times for appointments
Frequently Asked Questions
- Should I book with the owner?
- Do they accept walk-ins?
- Is it cash only?
User Feedback
Amy is spot on with designs.
Service can be hit or miss.
Bring cash to avoid fees.
Quick Info
- Category Personal Care
- Neighborhood Brighton
- City Rochester
- State New York
- Postcode 14618
- Country United States
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