Nirmala Shanmugam, MD
6135 Lake Worth Rd, #100, Greenacres, Florida, 33463
Dr. Shanmugam is highly regarded for her expertise, thoroughness, and compassionate care. Many patients feel confident in her abilities and appreciate the time she takes to listen. However, the office is frequently criticized for poor communication, unresponsiveness to phone calls, and issues with prescription refills, which can be a significant source of frustration for patients.
If you have an urgent need, try to follow up in person, as phone communication is often unreliable.
✓ What Works Well
- Highly knowledgeable and thorough doctor
- Compassionate and patient-centered care
- Efficient procedure scheduling
✗ Areas to Improve
- Extremely poor phone communication
- Unresponsive to messages and refills
- Inconsistent office staff professionalism
- Why is it so hard to get a call back?
- How can I get my prescription refilled?
Dr. Shanmugam is the best, but the office staff is a nightmare.
Great clinical care, but be prepared to chase them for follow-ups.
I love the doctor, but the communication is frustrating.
- Category Health & Medical
- City Greenacres
- State Florida
- Postcode 33463
- Country United States
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