1 Sylvan Way, Parsippany, New Jersey, 07054
NJM Insurance Group receives highly polarized reviews. Many long-term customers praise the company for its competitive rates and reliable service. However, there is a significant number of negative reviews citing poor customer service, unexpected premium hikes, and difficulties with the claims process. It appears that the company's service quality has declined in recent years, leading to frustration among many policyholders.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for potential premium increases and consider shopping around if you experience poor service.
✓ What Works Well
✗ Areas to Improve
Used to be great, but service has declined.
Rates are no longer competitive.
Customer service is often unhelpful.