NJM Insurance Group - Parsippany, NJ
Financial Services · Insurance Group

NJM Insurance Group - Parsippany, NJ

1 Sylvan Way, Parsippany, New Jersey, 07054

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

NJM Insurance Group receives highly polarized reviews. Many long-term customers praise the company for its competitive rates and reliable service. However, there is a significant number of negative reviews citing poor customer service, unexpected premium hikes, and difficulties with the claims process. It appears that the company's service quality has declined in recent years, leading to frustration among many policyholders.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 60/100
Staff Helpfulness 55/100
Pro Tip

Be prepared for potential premium increases and consider shopping around if you experience poor service.

High service variability
Declining client satisfaction
Pros & Cons

✓ What Works Well

  • Competitive rates for some
  • Reliable service for long-term clients
  • Easy claims process for some

✗ Areas to Improve

  • Poor customer service
  • Unexpected premium hikes
  • Difficulties with claims
Frequently Asked Questions
  • Why did my premium increase?
  • How do I file a claim?
User Feedback

Used to be great, but service has declined.

Rates are no longer competitive.

Customer service is often unhelpful.

Location Details
Street: 1 Sylvan Way
City: Parsippany
State: New Jersey
Postcode: 07054
Country: United States
Location
1 Sylvan Way, Parsippany, NJ 07054
Quick Info
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