2700 Clay Edwards Dr, Suite 400, Kansas City, Missouri, 64116
This practice is generally well-regarded for its medical staff, with many patients highlighting the thoroughness and compassion of the doctors. However, there is a recurring theme of frustration regarding administrative hurdles, specifically with billing, portal communication, and insurance participation. While the clinical care is often described as top-tier, the operational side of the practice frequently leaves patients feeling unheard or inconvenienced.
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Verify your insurance coverage directly with your provider before your appointment, as office staff may not notify you of network changes.
✓ What Works Well
✗ Areas to Improve
Doctors are great but the billing is a nightmare
Staff needs to be more transparent about insurance changes
Excellent clinical care, poor administrative support