NMC Health | Family Medicine - Valley Center
641 N Seneca St, Valley Center, Kansas, 67147
NMC Health in Valley Center is generally well-regarded for its compassionate and thorough primary care. Patients frequently praise Dr. Williams, Dr. Ohadi, and Dr. Goodrich for their ability to listen and provide personalized care. However, there are recurring complaints about administrative issues, particularly difficulty reaching the office by phone and inconsistent follow-up on urgent matters. It is a practice that excels in clinical care but struggles with administrative responsiveness.
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If you have an urgent concern, try to use the patient portal for communication, as phone responsiveness can be inconsistent.
✓ What Works Well
- Compassionate and thorough doctors
- Personalized and attentive care
- Friendly and professional clinical staff
✗ Areas to Improve
- Difficulty reaching the office by phone
- Inconsistent follow-up on urgent matters
- Administrative and billing issues
- Why is it so hard to reach someone?
- Can I get a same-day appointment?
- How do I get my lab results?
Great doctors, but the office management is a disaster.
They really listen to my concerns.
Hit or miss depending on the staff.
- Category Health & Medical
- City Valley Center
- State Kansas
- Postcode 67147
- Country United States
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