Norco Medical, Twin Falls
330 N Haven Dr, Twin Falls, Idaho, 83301
Feedback for this medical supply store is highly polarized. Many customers praise individual employees for being helpful, compassionate, and quick to resolve issues. Conversely, a significant number of reviews highlight poor customer service, long wait times, billing errors, and a lack of professionalism from the front desk. It seems to be a place where your experience depends heavily on which staff member you interact with.
We analyze 76 public reviews for Norco Medical, Twin Falls using our data models and filter out spam to highlight only authentic feedback.
If you have an issue, ask for a manager immediately rather than waiting for a callback that might not come.
✓ What Works Well
- Helpful individual staff
- Quick delivery for some
- Wide range of supplies
✗ Areas to Improve
- Poor front desk service
- Billing errors
- Long wait times
- Why is my order wrong?
- Can I get a refund?
- Why is the wait so long?
Hit or miss service
Great staff, bad management
Frustrating billing process
- Category Health & Medical
- City Twin Falls
- State Idaho
- Postcode 83301
- Country United States
