Norm's Total Automotive Services
115 W Lake St, South Lyon, Michigan, 48178
This shop is generally well-regarded for its honest and fair service, with many customers praising the staff for being professional and knowledgeable. The ability to get same-day service is a big plus for many. However, there are some complaints about communication issues, occasional long wait times, and mixed experiences with complex repairs. Overall, it's seen as a reliable place to take your car, but it's worth being clear about your expectations.
We analyze 71 public reviews for Norm's Total Automotive Services using our data models and filter out spam to highlight only authentic feedback.
They are known for being very accommodating, so don't hesitate to ask if they can work with your own parts or schedule.
✓ What Works Well
- Honest and fair pricing
- Professional and knowledgeable staff
- Same-day service for many
✗ Areas to Improve
- Occasional communication issues
- Long wait times for some repairs
- Mixed experiences with complex repairs
- Do you offer same-day service?
- Can you explain this repair?
- Is your pricing competitive?
Great service, very thorough
Honest and reliable
A bit pricey but worth it
- Category Automobile
- City South Lyon
- State Michigan
- Postcode 48178
- Country United States
