Automobile · Transmission Repair

Norm's Transmissions

818 Stewart Ave SE, Roanoke, Virginia, 24013

Google Maps Updated: 19 May 2026
Authenticity Score: 92/100
About

Norm's Transmissions is widely seen as a family-run gem that treats customers like kin. People rave about the owner, Robert, and his willingness to go the extra mile, often working through the night to get cars back on the road. While there are a few complaints about communication and scheduling, the consensus is that they provide top-tier, honest transmission work. It's a spot-on choice for anyone needing specialized drivetrain repairs.

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We analyze 76 public reviews for Norm's Transmissions using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 90/100
Transparency 88/100
Pro Tip

They are a small family team, so be patient if they don't answer the phone immediately.

Transmission Rebuilds
Clutch Repair
Pros & Cons

✓ What Works Well

  • Exceptional technical knowledge
  • Family-run and friendly atmosphere
  • Willingness to work after hours

✗ Areas to Improve

  • Difficult to reach by phone
  • Occasional scheduling delays
  • Limited staff can lead to bottlenecks
Frequently Asked Questions
  • Do they offer a warranty on rebuilds?
  • Can they diagnose transmission issues quickly?
  • Is it better to call or just show up?
User Feedback

They saved my road trip when no one else would.

Robert is a true professional who cares about his work.

Best transmission shop in the valley.