Norris Insurance Group LLC: Allstate Insurance
502 N Three Notch St, Troy, Alabama, 36081
The Norris Insurance Group is often praised for its helpful and professional staff, particularly Michele Foshee, who is frequently highlighted for her exceptional service. Clients appreciate the personal attention and the ability to speak with a real person. However, there are some reports of frustration regarding claim handling, billing issues, and communication gaps. Overall, it is seen as a solid agency with a strong focus on customer care.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The agency is known for its strong community presence and personalized service.
✓ What Works Well
- Helpful and professional staff
- Personal attention
- Good customer service
✗ Areas to Improve
- Frustration with claim handling
- Billing issues
- Communication gaps
- How do I file a claim?
- Can you explain my policy?
- Why did my rates increase?
Michele is top-notch.
They treat you like family.
Great service, but watch out for billing.
- Category Financial Services
- City Troy
- State Alabama
- Postcode 36081
- Country United States
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