1523 Johnson Ferry Rd, Suite 150, Marietta, Georgia, 30062
Patients love the doctors here, frequently citing their empathy, thoroughness, and professional care. The clinical experience is generally rated very highly. Conversely, the administrative side is a major source of frustration, with many complaints about rude front desk staff, long hold times, and billing errors. It's a classic case of great medical care hampered by poor office management.
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Use the patient portal for non-urgent questions, but follow up with a call if you don't hear back within 48 hours.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on, but the office staff is a nightmare
Great care, but the admin side needs a total overhaul
Worth the wait for the medical expertise