North Atlanta Primary Care West Paces
3200 Downwood Cir NW, Suite 200, Atlanta, Georgia, 30327
Patients generally love the medical staff, citing Dr. Prays and PA Anna Sink as empathetic and thorough. However, the billing department is a major pain point, with many reports of poor communication and surprise charges. While the clinical care is spot on, the administrative side feels like a total mess. Most people feel the doctors are great, but the office management needs a serious overhaul.
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Always verify self-pay rates in writing before your appointment to avoid billing disputes.
✓ What Works Well
- Excellent bedside manner
- Thorough medical exams
- Friendly nursing staff
✗ Areas to Improve
- Billing department issues
- Unresponsive communication
- Long wait times
- Why am I being billed for a self-pay visit?
- How do I get a prescription refill?
Doctors are great but billing is a nightmare
Front desk staff is welcoming
Communication via portal is unreliable
- Category Health & Medical
- City Atlanta
- State Georgia
- Postcode 30327
- Country United States
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