7920 ACC Blvd, Suite 100, Raleigh, North Carolina, 27617
Patients generally have a very positive experience with the medical providers, often highlighting their expertise, kindness, and thoroughness. However, the practice is frequently criticized for its administrative staff, particularly regarding phone accessibility, billing transparency, and occasional rudeness. It's a place where the clinical care is excellent, but the administrative experience can be very frustrating.
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Use their online scheduling app to avoid the frustration of calling the office.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office staff is a nightmare.
Expect to wait a long time in the lobby.
Billing department is very difficult to deal with.