North Charleston Family Dental
9510 Dorchester Rd, Suite 400, Summerville, South Carolina, 29485
Patients generally praise the friendly staff and the thoroughness of the dental care. Many appreciate the office's ability to handle anxiety and provide a comfortable experience. However, there are significant complaints regarding administrative incompetence, particularly with insurance verification and scheduling. The clinical care is often seen as excellent, but the front-office experience can be frustrating.
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✓ What Works Well
- Friendly and thorough clinical staff
- Great with anxious patients
- Modern office
✗ Areas to Improve
- Incompetent administrative staff
- Insurance verification issues
- Frequent appointment rescheduling
- Do you accept my insurance?
- Why was my appointment rescheduled?
- How do I verify my coverage?
Great clinical care, poor admin
Staff is nice but disorganized
Excellent dentists, frustrating front office
- Category Health & Medical
- City Summerville
- State South Carolina
- Postcode 29485
- Country United States
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