North Country Ford Service Department
10401 Woodcrest Dr NW, Coon Rapids, Minnesota, 55433
North Country Ford's service department receives mixed reviews. While many customers praise the sales team for a smooth buying experience, the service department often faces criticism for poor communication, long delays, and inconsistent repair quality. Some customers feel that the service has declined since a change in ownership, leading to frustration with warranty work and scheduling. It's a place where the sales experience often outshines the service department.
We analyze 75 public reviews for North Country Ford Service Department using our data models and filter out spam to highlight only authentic feedback.
If you are getting warranty work done, clarify the loaner car policy in writing before dropping off your vehicle.
✓ What Works Well
- Smooth sales and buying process
- Friendly sales staff
- Good selection of vehicles
✗ Areas to Improve
- Poor communication in service department
- Long delays for repairs
- Inconsistent repair quality
- Do they offer loaner vehicles for warranty work?
- How long does a typical diagnostic take?
- Why is it hard to get updates on my vehicle?
The sales team was great, but service is a nightmare.
They had my car for days without any updates.
I've had great service here in the past, but it's gone downhill.
- Category Automobile
- City Coon Rapids
- State Minnesota
- Postcode 55433
- Country United States
