North Creek Village Dental
123 N Creek Dr, Unit C, Summerville, South Carolina, 29486
The clinical care is often described as professional and thorough, but the office management is a major pain point for many. Patients appreciate the state-of-the-art equipment and the dentist's expertise, but frequent complaints about billing, communication, and pushy sales tactics for unnecessary procedures dampen the experience.
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Always ask for an itemized bill and verify insurance coverage independently before agreeing to major procedures.
✓ What Works Well
- State-of-the-art equipment
- Thorough dental exams
- Friendly hygienists
✗ Areas to Improve
- Aggressive billing and sales tactics
- Poor front office communication
- Inconsistent staffing
- Why are there so many X-rays?
- Is the treatment plan really necessary?
The dentist is great, but the office staff is difficult.
Too business-oriented for some patients.
Great for routine care if you ignore the upsells.
- Category Health & Medical
- City Summerville
- State South Carolina
- Postcode 29486
- Country United States
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