North Franklin Internal Medicine & Pediatrics, PLLC
109 Del Rio Pike, Franklin, Tennessee, 37064
The practice receives mixed reviews. Many long-term patients love Dr. Bastian and the nurse practitioners, citing compassionate care and thoroughness. However, a significant number of recent reviews highlight frustration with administrative policies, specifically regarding strict late-arrival rules and billing practices. Some patients feel the front desk staff can be dismissive or rude.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be very careful with appointment times; the 10-minute grace period is strictly enforced.
✓ What Works Well
- Highly skilled and caring doctors
- Thorough medical evaluations
- Convenient walk-in clinic options
✗ Areas to Improve
- Strict late-arrival policy
- Billing and administrative issues
- Inconsistent front desk service
- What is the grace period for appointments?
- Are they accepting new patients?
Dr. Bastian is a gem, but the front office needs work.
Great care, but don't be late or they won't see you.
Billing department can be confusing.
- Category Health & Medical
- City Franklin
- State Tennessee
- Postcode 37064
- Country United States
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