North Idaho Eye Institute
1814 Lincoln Wy, N/A, Coeur d'Alene, Idaho, 83814
North Idaho Eye Institute is generally well-regarded for its clinical expertise and professional care, with many patients praising the surgeons and the thoroughness of the exams. However, there is a recurring theme of frustration regarding billing transparency, administrative errors, and poor customer service from the front desk. While the medical care is often excellent, the administrative side of the practice can be a significant source of stress for patients.
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Always ask for a clear breakdown of costs before agreeing to any 'in-depth' exams or procedures to avoid surprise bills.
✓ What Works Well
- Excellent surgical outcomes
- Thorough and professional exams
- Friendly and knowledgeable doctors
✗ Areas to Improve
- Billing transparency issues
- Poor customer service
- Administrative errors
- Why is the bill so high?
- Are these extra tests necessary?
Great doctors, frustrating office
Perfect cataract surgery results
Billing department needs improvement
- Category Health & Medical
- City Coeur d'Alene
- State Idaho
- Postcode 83814
- Country United States
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