15450 MN-7, Suite 100, Minnetonka, Minnesota, 55345
The facility is praised for its cleanliness, modern equipment, and short wait times. However, there is significant controversy regarding its name and billing practices. Many patients feel misled by the 'Urgency Center' branding, expecting urgent care pricing but receiving higher office visit bills. While the medical care is often described as competent, the financial surprises have left many patients feeling frustrated.
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Ask specifically how your visit will be billed before you check in, as 'Urgency Center' is not the same as 'Urgent Care'.
✓ What Works Well
✗ Areas to Improve
Great care, but the billing is a total bait and switch.
I love the speed, but I hate the surprise bill.
The staff is professional, but the business model is misleading.